Yes, we ship all over the world.

We always have free shipping anywhere in the world.

It depends on where you are. Within Europe, your order will normally be delivered within 2 - 5 business days. Deliveries outside Europe can take anywhere from 5 - 16 days. Delivery details will be provided in your confirmation email.

Once you have ordered in the online shop, you will receive an order confirmation via e-mail. If you haven't received this within one hour, this might be for one of the following reasons:

1: Did you possibly enter the wrong e-mail address?

2: Has the e-mail ended up in the spam folder of your e-mail account?

If none of the above apply, please contact us by emailing our support on support@ludvigviktor.com

Your order will be processed and shipped within a very short time. Therefore we cannot promise you will be able to change it after you make it.

However, you can always contact us at support@ludvigviktor.com and we will do our best to try to help you.

Enter the discount code in the field provided at the checkout in order to redeem it.

Please note, that an order that has already been completed may not be amended due to data protection reasons and therefore retrospective crediting of the discount is not possible.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.

Just email us directly and we’ll take you through the process.

You can easily return your order to us within 30 days from the date on which you receive the goods.

If you wish to cancel, please contact our Customer Service team in advance. 

If you want a refund, you will need to bear the cost of returning the goods.

Please only send franked parcels back to us.

We will let you know as soon as we have processed your return. We don't currently issue a notification that the return has been received. However, you will receive an e-mail as soon as your return has been processed in the first step.