Once you have ordered in the online shop, you will receive an order confirmation via e-mail. If you haven't received this within one hour, this might be for one of the following reasons:
1: Did you possibly enter the wrong e-mail address?
2: Has the e-mail ended up in the spam folder of your e-mail account?
If none of the above apply, please contact us by emailing our support on support@ludvigviktor.com